Refund Policy

We want you to be satisfied with Daranixia. Because the product is a digital subscription, there is nothing to ship back or exchange — this policy explains when a subscription charge can be refunded and how to request it. Effective date: 2026-09-30.

What this policy covers

This policy covers monthly subscription charges for access to the Daranixia platform, paid on daranixia.com. There are no physical returns or product exchanges, since access is delivered online.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number. We answer within 2 business days.

If it is easier, you can also call and we will open the request for you — the written confirmation is still sent to your e-mail.

How you are refunded

Refunds go back to the original payment method within 5–10 business days after approval; card statements may take one or two billing cycles to show it.

Refunds are issued in the same currency charged at checkout. We do not issue cash or third-party payments.

Cancelling versus refunding

Cancelling the subscription stops future monthly charges and keeps your access until the end of the period already paid. A refund is a separate request for an amount already charged, and follows the period above.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Contact

Daranixia, registration · [email protected] · · .